Terms & Conditions
Last updated: September 3, 2026
These Terms and Conditions (“Terms”) govern your use of the website gessella.com (the “Site”) and your purchase of products from Gesella, operated by Zhaoqing Geshang Trading Co., Ltd. (“we”, “us”, “our”). By browsing the Site, placing an order, or otherwise using the Site, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. General
Gesella is an online store offering women’s clothing, shoes and hats. All products sold on the Site are physical goods. References to “Gesella” in these Terms mean the operator of the Site as identified in the footer and in our contact details below.
2. Products, Pricing and Availability
- We make every effort to display product colours, fabrics and details as accurately as possible. However, colours may appear slightly different depending on your screen, and we cannot guarantee every monitor displays colours exactly as they are in person.
- All prices on the Site are quoted in US Dollars (USD) and include applicable taxes unless stated otherwise. Prices may change from time to time; the price at the time you place your order is the price you pay.
- We reserve the right to change or discontinue products at any time without notice. In the unlikely event a product is unavailable after you place an order, we will contact you and offer an alternative or a full refund.
3. Orders and Acceptance
- When you place an order, you will receive an email confirming that we have received it. This is an acknowledgement, not acceptance of your order.
- Your order is accepted and a contract is formed when we dispatch the product(s) to you, or when we send you a shipping confirmation, whichever comes first.
- We may decline or cancel an order at our discretion, for example if a product is out of stock, if we suspect fraud, or if there is a pricing error. If we cancel an order after payment, we will refund you in full.
- It is your responsibility to provide accurate delivery and contact information. We are not liable for failed or delayed delivery caused by incorrect information provided by you.
4. Payment
- Payment is due at the time you place your order.
- We accept the payment methods displayed at checkout (for example major credit and debit cards and other online payment methods offered by our payment provider).
- Payments are processed securely by our payment service provider. We do not store your full card details.
- All prices are final at checkout. We do not retroactively price-match or refund price differences after an order has been placed, except where required by law.
5. Shipping and Delivery
- We aim to process and dispatch orders within the timeframe shown at checkout and in our shipping confirmation emails.
- Delivery times are estimates and may vary depending on your location, carrier and customs processing. We will provide tracking information once your order is dispatched.
- Free shipping may apply to qualifying orders over the amount stated on the Site (for example, orders over $80).
- Risk of loss passes to you upon delivery of the products to the carrier. If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we will resolve it — see our Refund and Returns Policy.
6. Returns and Refunds
We want you to love your order. If something is not right, you may return eligible items within 30 days of delivery in accordance with our Refund and Returns Policy, which forms part of these Terms. Please read that policy for full details on eligibility, condition requirements and how to start a return.
7. Intellectual Property
- All content on the Site — including text, graphics, logos, images, product photography and software — is the property of Gesella or its licensors and is protected by applicable intellectual property laws.
- You may not reproduce, copy, distribute, modify or commercially exploit any part of the Site or its content without our prior written consent.
- The “Gesella” name and branding are used in connection with the operation of this store and may not be used by third parties without permission.
8. Your Account and Acceptable Use
- If you create an account on the Site, you are responsible for keeping your login details confidential and for all activity under your account.
- You agree not to misuse the Site — for example, by introducing malicious code, attempting to gain unauthorised access, scraping content at scale, or interfering with the Site’s operation.
- You agree to provide true, accurate and current information when placing orders.
9. Limitation of Liability
- To the maximum extent permitted by law, Gesella’s total liability arising out of or in connection with any order or your use of the Site shall not exceed the amount you paid for the products concerned.
- We are not liable for any indirect, incidental or consequential losses (including loss of profits, data or goodwill), whether arising in contract, tort or otherwise.
- Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law (for example, liability for death or personal injury caused by negligence, or for fraud).
- Where products are supplied for personal use only, you agree not to use them for any commercial or resale purpose without our written consent.
10. Governing Law and Disputes
- These Terms and any order placed on the Site are governed by the laws of the jurisdiction in which we operate (Zhaoqing, Guangdong, China), without regard to conflict of law principles.
- We will always try to resolve any issue amicably first. If you have a concern about an order, please contact us at zqgeshang@outlook.com before taking formal steps.
- Nothing in this clause removes your right to rely on the mandatory consumer protections of the country in which you reside, where applicable.
11. Changes to These Terms
We may update these Terms from time to time. Changes take effect when they are published on this page. The “Last updated” date at the top indicates the latest revision. Continued use of the Site or placing an order after changes are posted means you accept the updated Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
Email: zqgeshang@outlook.com
Zhaoqing Geshang Trading Co., Ltd.
Room B085, 5F, No. 36 & 38 Shichang West Street, Duanzhou District,
Zhaoqing City, Guangdong Province, China
